ITSL Solutions

SAP Business One
"The SAP Business One application offers a single , affordable way to manage your entire business –from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth."

Like many decision makers in small businesses, you want to focus on growing your business but instead find yourself dealing with a flood of daily operational details, ad hoc requests for information, and nonstop competitive moves. Meeting these challenges is difficult and time-consuming. When key pieces of information reside in different systems or locations, response times can lag and create customer dissatisfaction. And disjointed sales, accounting, and operational processes inevitably result in bottlenecks and reduced productivity. Multiple systems also mean additional work – such as duplicate data entries – which in turn causes errors and delays. Meanwhile, your competition is making it hard for you to find and keep customers.

To maintain a competitive edge, you need a clear view of all aspects of your business. You must streamline processes and find better ways to access the information that will result in the best business decisions. If you can effectively track and then access all customerrelated information, for example, you can service your customers more personally and intelligently at every point of contact – locking in their loyalty and ensuring repeat business. And if you can accurately monitor and manage revenue and expenses, you are positioned to optimize cash and liquidity, which increases your financial strength and gives you the flexibility to respond quickly when business opportunities arise. The SAP Business One application can help your organization see clearly, think clearly, and act clearly so that you can close the gap between strategy and execution and become a best-run business.

A Comprehensive, Integrated Solution : SAP Business One includes all the processes you need to run your entire business. Unlike niche solutions, it provides complete business management functions covering financials, sales, customers, inventory, and operations. And because it is designed specifically for small businesses, it can be installed quickly (typical implementation time is about two to eight weeks) and is straightforward to maintain and use.

Strengthen Customer Relationships and Loyalty : SAP Business One helps you manage sales, customer service, and support by integrating these functions with other business functions across the company. With the service call component in SAP Business One, you can effectively respond to customer service and support calls and find resolutions more quickly. Detailed service reports related to call volumes, durations, and response times allow you to assess progress and take necessary actions. SAP Business One also lets you analyze customers using data from sales, operations, and finance to identify ways to serve them faster and better.

Act on Instant and Complete Information : The application captures critical data across sales, customers, operations, and financials in a single system for immediate access and use. Together with the fully integrated Crystal Reports® software, SAP Business One delivers compelling reporting functionality and information access that allow you to get crucial insights into all parts of your business. Interactive drill-down functionality and a variety of presentation formats allow you to click through relevant data and get answers at any time. Your employees can respond to customer needs faster, and managers can accurately track revenues, costs, and cash flow so they can assess business performance and determine how to improve it.

Adapt to Meet Your Changing Needs : You can set up and configure SAP Business One quickly, and as your business grows, you can adapt and customize the software to meet your changing needs. For instance, with its published software development kit and over 550 add-on solutions that have been built on SAP Business One by our software solution partners, you can customize and extend SAP Business One to meet your specific business and industry challenges. In addition, unlike many other small business solutions on the market today, SAP Business One provides worldwide coverage with 40 country-specific versions on a single platform, delivered and supported locally so you can confidently grow your business overseas.

SAP Business One Key Functionality :

Accounting and Financials :

General ledger and journal entries
Basic cost accounting and monitoring of project costs
Budget management
Banking and bank statement processing
Payment processing and reconciliation
Financial statements and reporting
Sales tax and value-added tax
Multicurrency support

Sales and Customers :

Opportunities and pipeline management
Customer contact and activity management
Sales quotations and orders
Invoicing and crediting
Sales and pipeline forecast
Service contract management
Service-call management entry and tracking

Purchasing and Operations :

Purchase proposals
Purchase orders and deliveries
Goods receipts and returns
Accounts payable invoice and credit notes
Bill of materials
Production orders
Forecasting and material requirements planning

Inventory and Distribution :

Items management and item queries
Receipt to stock, release from stock, and stock transactions
Stock transfer between multiple warehouses
Serial number management
Inventory revaluation
Customer and vendor catalog
Price lists and special pricing
Batch management
Pick and pack

Reporting and Administration :

Full integration with Crystal Reports® software
“Drag and relate,” drill downs, search assistance, workflow-based alerts
Employee directory and administration, employee time
Remote support platform
Data migration workbench, data archiving
SAP® Business One Software Development Kit, including the data interface and user interface application program
interfaces, user-defined fields, and tables

Business Challenges :

Find time to focus on growing your business
Access the right information to make key decisions
Build and maintain closer customer relationships
Minimize duplicate data entries, errors, and delays
Optimize cash flow for business needs

Key Features :

Accounting and financials - Manage your general ledger, journals, budgets, and accounts receivables and payables
Sales & Customer Relationship Management - Manage the entire sales process from first contact to closing the sale and from customer data management to aftersales support
Purchasing and operations - Control the entire procurement process
Inventory and distribution - Manage inventory across multiple warehouses and locations, and track and record stock movements
Reporting and administration - Create, manage, and distribute reports that help foster clarity in your business

Business Benefits :

Spend more time growing your business using newly streamlined operations instead of reacting to the details of day-to-day tasks
Respond quickly to customer needs by instantly accessing the information necessary to make confident business decisions
Eliminate redundant data entry and errors with a single, integrated system that improves process efficiency, minimizes costs and delays, and strengthens your bottom line
Form closer customer relationships via centralized information that makes it easier to manage customer communication and sales contracts
Lower your technology costs and achieve faster time to value by using a system that can be implemented quickly, is uncomplicated to maintain, and minimizes end-user training